Rinkel
Create
Log in
Sign up
Home
Feedback
Product Feedback
Changelog
Boards
Product Feedback
Powered by Canny
Product Feedback
Tell us how we can improve Rinkel
Details
Category
Select a category
mobile app
web portal
integrations
ai insights
feature update
Uncategorized
Showing
Trending
Sort
Trending
Top
New
Filter
Under Review
Planned
In Progress
Complete
posts in
All Categories
All Categories
mobile app (14)
web portal (30)
integrations (4)
ai insights (1)
feature update (7)
Easier sharing of an audio file
I would like to share an audio file in an easier way. Downloading on mobile is not an ideal solution. Maybe sharing a link (with a one-time PIN for security) is a good solution?
0
1
Add Rinkel as a calling option
When I open a contact on my phone, I have the option to choose which service I want to call the person with. I would find it easy if Rinkel was also included here, in addition to Skype, Whatsapp, Signal or Telegram, for example.
0
1
Voicemail filter
There are several colleagues in the selection menu. Currently, all voicemails from colleagues are received in 1 inbox. Is it possible to add a filter based on the choice in the drop-down menu so that colleagues can only listen to their own voicemails?
0
1
Add a “consultation” option
I would like to call my colleague first to tell me who I'm talking to on the phone. After that, I would like to connect him directly.
0
1
Link waiting time to a call On Hold
I want to transfer a customer to a colleague and put the call On hold first. I select my colleague and put him through. I would like to link a maximum waiting time to the “waiting area”. When it has expired, the call may be offered to me again so that I can further inform the customer.
0
1
Notification: On hold and transfer is not clear
I want to transfer a customer to a colleague and put the call On hold first. I select my colleague and put him through. The notification that my colleague receives could be clearer, for example with a recurring “Tone” This is better in the office, but outside, the notification is not sufficient.
0
1
Anonymous dialing out
Currently, I can set whether I want to dial out anonymously for each outgoing call. I would like to save this as a default setting. Could you make this possible?
0
1
Save history filter instead of applying
I use the “Number” filter, but I have to reset it every time I use it. I would like this filter to be saved to my profile so I don't have to change it anymore.
0
1
Make deleting voicemails (individual or in bulk) easier and clearer
Make it easier to delete older voicemails at once in the mobile app.
1
·
planned
5
Collaboration and contact list
The phone rings to me and my colleague. But if we both work from home, I can only see if he has recorded after his conversation. It would be super useful if I could get a notification that the call is pending or has been recorded by someone else. Then I don't have to think about it anymore. Now it's guesswork It would be much more convenient if my contact list was also just a button in the navigation.
0
1
Load More
→
Powered by Canny