Product Feedback

Before I transfer a caller to a colleague, I would like to tell my colleague "Here is person XYZ and they want ABC". Now I can only transfer to a colleague without saying anything, and this does not work for us. So we don't use it.

Possibility to make exceptions in opening hours on certain dates (e.g. open om Mon-Fri, except for April 1st).

Offer new and modern music for my callers in a waitingroom.