Changelog
Follow up on the latest improvements and updates.
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We've now fully incorporated the "Forgot Password" flow into the Rinkel app. This improvement streamlines the process, making it quicker and more convenient for you to reset your password, right where you need it the most.
Just open the app, follow the steps, and you're good to go! 💡
At Rinkel, we're always working to make your experience as seamless as possible. Have any more suggestions? Drop your feedback here 👉 https://feedback.rinkel.com/product-feedback
UK-based businesses can now join thousands of entrepreneurs and small businesses already using Rinkel to stay professionally connected with their customers.
With our easy-to-use features like professional voicemail, seamless call forwarding and using AI, you can elevate your communication and never miss an important call.
Whether you're starting out or scaling up, Rinkel makes staying connected simple and stress-free.
We can't wait to support businesses in the UK on their journey to success! 🎉
We're on the path to launching a brand-new My Rinkel web environment, and we can’t wait for you to see it!
As a first step,
we’re rolling out a sleek and modern sign-in screen for My Rinkel
.Here’s what you need to know:
🔑 Your login stays the same. Use your trusty email and password as always—no changes needed!
✨ A fresh look. We’ve revamped the design to make signing in feel as smooth as the calls you make with Rinkel.
⚙️ Tech upgrades behind the scenes. Okay, we did tweak some things in the background, but we promise it’s nothing you need to worry about.
This change won’t impact your experience—except for making it even better!
Why the update? We’re setting the stage for exciting improvements to come in the My Rinkel experience.
Stay tuned, and as always, feel free to share your thoughts with us.
Ready to sign in? Click below and check out the shiny new screen. 🌟
You asked, we delivered! We've got a host of updates ready to make the new Rinkel app even better.
- Copy phone numbers: Now you can copy a phone number from your call history and use it anywhere you like! Perfect for pasting into Outlook, your CRM, or WhatsApp.
- Transfer calls: You can now transfer calls to a contact.
- On hold notifications: When a call is put 'on hold', the notification will only be sent to the user it’s assigned to. If no one is assigned, the notification will still go to everyone.
- International calling: We now remember the '+' sign when you paste a phone number into the dialpad. This makes international calling easier!
- Notification preferences: Set your notification preferences for the app! Choose if you want notifications, emails, or nothing at all for, for example, voicemail messages.
- Improved call history: We've made more space in the call history for better readability. Now it feels less cramped and is easier to read, making it more organised!
- Sorted phone numbers: Rinkel phone numbers are now sorted by status, with active numbers at the top.
- Bug fixes: And of course, we've fixed some bugs!
Thanks to everyone who took the time to report their issues and feedback! Do you have suggestions or feedback for the next app update? Let us know via by adding your feedback here.
The Rinkel Revolution: The New Rinkel App!
On 5 June, we launch the new Rinkel app, designed to offer a smoother, more intuitive, and efficient experience. With the new Rinkel app, you can set your business hours directly from the app, easily review AI Insights summaries, and enjoy optimised navigation. The app maintains the usability you know, with an improved interface. Invite your colleagues to join your Rinkel account and switch between light and dark modes to customise your experience.
Note that your session will log out automatically due to system updates, so you will need to log in again. The update rollout will start on 5 June and may take up to a week to be available to all users.
Discover everything the new Rinkel app has to offer and enhance your business management with these new features.
On Labour Day, we're launching a new feature: the Rinkel API! It's an extension of the existing Webhooks feature, giving you the flexibility and freedom to work with Rinkel within the systems you use daily. The possibilities are endless! Enhance your business's efficiency by automating administrative tasks and streamlining processes. This leaves you with more time to focus on other important matters.
The API is currently in BETA. Click here for more information.
We've made a change to our plans: all yearly plans are now also billed on a monthly basis. You no longer have to pay the full price upfront, but get to keep the discounted price.
After multiple months of being tested by an exclusive beta group, AI insights is officially here! The revolutionary technology that streamlines your processes, reduces administrative burden and brings new business opportunities to the surface.
AI insights saves valuable time, makes work more fun and gives you everything you need to further improve your business. Isn't that every entrepreneur's dream?
Available for all Essential, Professional and Expert users. Activate it from the Webphone.
Today is the day: our native webhooks are officially released. We might be a bit biased, but we are convinced it is a worthy replacement of our Zapier integration! The same functionality, but more control over your triggers and data. Additionally, using webhooks you avoid potential costs for using the Zapier platform.
Webhooks are available for free in the Expert plan. Not an Expert user yet? Upgrade your plan.
Use the Webphone without a microphone or notifications. Perfect when you just want to check some things or listen back to your voicemails, for example.
We have now also added a ‘Don’t ask again’ button to the default pop-up. Also useful, as it saves you another few clicks before you can use Webphone.
In the meantime, several bug fixes have also been realised that further improve your Rinkel experience.
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