. We’ve completely rebuilt the Rinkel sign-up experience from the ground up: clearer plans and pricing, easier number selection, and a smoother flow on every device. Getting started with Rinkel has never been simpler.

. Type your script, hear a free watermarked preview, and pay only for the files you keep. Your callers hear a clean, professional recording. Available in Dutch, English (UK), Spanish, Swedish, French, German, Polish, Flemish & Irish English. Created straight from your recordings page or directly from any feature. Only available through My Rinkel on desktop.

. A step-by-step wizard walks you through your call-summary preferences, saves your progress as you go, and lets you preview with one of your own calls, or an example call if you don’t have any transcribed yet. It's never been easier to set up, or adjust your AI summaries!

Plenty of fixes and stability work under the hood — including correct local pricing for extra numbers in Sweden, the UK and Poland, no more double-charging when AI Insights is already part of your plan, long-cancelled accounts that can be reactivated again, and smoother bulk call deletion.

Set exceptions for part of a day, not just full days. Perfect for Friday afternoons, lunch breaks or any other changes to your opening hours.

You can now see which voice menu option a caller selected, right in your call history and call details. So you’ll know why they’re calling before you call them back.

Blocked calls now have their own label in your call history. No more wondering whether a missed call was actually blocked.

We’ve made more of the call history row clickable, so it’s quicker and easier to open call details.

We’ve fixed bugs and made a range of small improvements.

Starting a business comes with enough costs. Your business number shouldn't be one of them.

That's why we've launched the Free plan: a proper Rinkel business number, completely free, for entrepreneurs who are just getting started.

The Free plan is available for eligible new businesses. We do a quick check during sign-up to make sure the plan goes to those who need it most: entrepreneurs at the very start of their journey.

Because let's be honest, using your personal number for business calls works until it doesn't. Missed calls from unknown numbers, no separation between work and life, and clients who can't find a professional number for your business. The Free plan fixes that from day one.

You probably know a freelancer, a friend with a side project, or someone who just registered their business. Now you can point them to a free business number. No strings attached.

Know someone who doesn't qualify for the Free plan? Sign them up via your referral code with Refer a Friend! You'll both get 2 months off. Sounds good, right? 😊

Hello pierogi, cześć Polska!

Rinkel has officially arrived launched for Polish entrepreneurs! Get your Polish (+48) business number, and enjoy all the features that help you stay professionally available.

We’ve also added Polish to My Rinkel, so managing your account is now even easier for Polish-speaking teams.

General bug fixes and performance improvements.

Webhooks and API access are now available in the Professional plan. Connect Rinkel with the tools you use every day and automate more of your work. Previously, Professional users didn't have access to Webhooks.

We’ve upgraded the technology behind AI insights. Expect clearer summaries today, with more AI improvements on the way.

Tap a notification and go straight to the right screen. Got multiple notifications? They now stack neatly, so your screen stays organised.

Copy any phone number from your call history with a single click in the web environment. Perfect for sharing numbers quickly.

Trying to use a feature that’s not included in your plan within the Rinkel app? You’ll now see an upgrade screen with more information.

We’ve fixed bugs and made a range of improvements across the platform.

Create and manage your API keys directly in My Rinkel. No forms, no waiting. Generate, view or revoke keys whenever you need.

You can now also fetch call transcriptions via the API. Send them straight to your CRM or tools. One endpoint, all your data.

Shared contacts now belong to your account instead of individual users. Private contacts will, obviously, still belong to individual users. Nothing changes in how you use contacts, but everything runs faster.

This update also prepares for future features, like managing contacts via the API.

We’ve also made two small tweaks:

Other improvements/changes 🛠️

We’ve shipped a set of updates across My Rinkel on desktop and the Rinkel app — from new hardware to smarter status updates and improved security. Here’s what’s new:

We’ve updated our lineup with new Yealink desk phones. Whether you're expanding your setup or upgrading your hardware, you're covered.

See instantly when you or your colleagues are on a call.

You can now invite others to Rinkel directly from:

Share Rinkel with your network and grow together.

Take more control over unwanted calls with .

Block number ranges instead of single numbers — ideal for stopping repeated spam.

We’ve improved login security to better protect your account:

Security matters for you and your business. That's why we're introducing multi-factor authentication (MFA) as an extra layer of protection for all Rinkel accounts.

Starting today:

MFA means logging in with your password plus a one-time code sent to you via:

It's a quick extra step that significantly improves your account security.

If your account & business number(s) were to fall into the wrong hands, it could be used for spam or fraudulent calls made in your name.

That’s not just a hassle; it can damage your reputation or even result in blocked numbers.

MFA helps prevent that, and supports our commitment to ISO 27001 security standards.

With MFA, you:

No worries, we’ll guide you through it.

You've asked for more control, and now it's here. You can now chat with AI insights to customise how your call summaries are generated. Whether you want to focus on action points, tone, sales opportunities or something else entirely: it's up to you.

More control. More relevance. More value.

This feature was one of the most requested by AI insights users, so thank you for helping shape it! Let's keep improving it together: leave your feedback.

Sound interesting? AI insights is available for all users as a paid add-on, but you can (yes, also if you've used AI insights before!). Activate AI insights now. Not seeing the discount? Please reach out to Team Support.

New month, new releases! Sit tight, we have plenty to share again.

Already using Rinkel and want a physical phone on your desk? Now you can order desk phones straight from the web environment as well!

Just head to Admin → Subscription → Desk phones in My Rinkel to order your desk phones (only accessible for Admin users).