Changelog
Follow up on the latest improvements and updates.
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We're excited to introduce the new & improved My Rinkel! Starting today, all new customers will have access to the new My Rinkel environment. For our existing customers, we'll be migrating you in batches over the coming weeks/months. Don't worry, we'll let you know in advance when it's your turn!
What's new?
- ✅ A fresh, modern design– making it easier to navigate
- ✅ A more intuitive setup– everything right where you need it
- ✅ Same features, same reliability– just a better experience!
Faster updates & future features
This upgrade isn't just about the looks. It's built on a brand-new, modern codebase, the same technology that powers the app. This means:
- Faster feature development– new updates and improvements will roll out much quicker than before.
- A smoother, more consistent experienceacross My Rinkel and the Rinkel app.
- Future-ready– we’re laying the foundation for exciting new features!
We can’t wait for you to experience the new My Rinkel. Stay tuned for more updates, and as always, our team is here if you have any questions!
Please note, with the arrival of the new web environment, we have discontinued the option to start a free trial as well. Any new customer signing up from today onwards is eligible for a 30-day money-back guarantee. See our terms & conditions for more information.
We're expanding once again: Rinkel is now available in Germany!
Businesses in Germany can now experience the same seamless communication that thousands of entrepreneurs and small businesses already rely on.
With intuitive features like professional voicemail, effortless call forwarding, and AI-powered tools, Rinkel helps you stay connected and ensures you never miss an important call.
Whether you're launching a new venture or growing your business, Rinkel makes professional communication easy and hassle-free.
We're excited to support businesses in Germany on their path to success! 🙌
App version 3.1.7 is available now!
The most important fixes:
- We're now saving the language preference in your account instead of only locally on your mobile phone. This means that the language in the app & in My Rinkel on web will run in-sync!
- We've added the "Settings" icon in the top-right corner in the dial screen, allowing you to go to the number settings quickly and easily. It's a shortcut only, the 'regular' way to go to your number settings still works.
Full changelog
- Deep link error handling for non-existing records
- Added 404 page for non-existing pages
- Validate duplicate phone numbers under Client when activating a User (only for customers in the UK)
- Some fixes that allow us to track performance of certain screens
- Use/Save app language under User instead of locally on the device (portal language will now match app language)
- You can now sign up using Microsoft (UK only)
- Various small bug fixes
We've now fully incorporated the "Forgot Password" flow into the Rinkel app. This improvement streamlines the process, making it quicker and more convenient for you to reset your password, right where you need it the most.
Just open the app, follow the steps, and you're good to go! 💡
At Rinkel, we're always working to make your experience as seamless as possible. Have any more suggestions? Drop your feedback here 👉 https://feedback.rinkel.com/product-feedback
UK-based businesses can now join thousands of entrepreneurs and small businesses already using Rinkel to stay professionally connected with their customers.
With our easy-to-use features like professional voicemail, seamless call forwarding and using AI, you can elevate your communication and never miss an important call.
Whether you're starting out or scaling up, Rinkel makes staying connected simple and stress-free.
We can't wait to support businesses in the UK on their journey to success! 🎉
We're on the path to launching a brand-new My Rinkel web environment, and we can’t wait for you to see it!
As a first step,
we’re rolling out a sleek and modern sign-in screen for My Rinkel
.Here’s what you need to know:
🔑 Your login stays the same. Use your trusty email and password as always—no changes needed!
✨ A fresh look. We’ve revamped the design to make signing in feel as smooth as the calls you make with Rinkel.
⚙️ Tech upgrades behind the scenes. Okay, we did tweak some things in the background, but we promise it’s nothing you need to worry about.
This change won’t impact your experience—except for making it even better!
Why the update? We’re setting the stage for exciting improvements to come in the My Rinkel experience.
Stay tuned, and as always, feel free to share your thoughts with us.
Ready to sign in? Click below and check out the shiny new screen. 🌟
You asked, we delivered! We've got a host of updates ready to make the new Rinkel app even better.
- Copy phone numbers: Now you can copy a phone number from your call history and use it anywhere you like! Perfect for pasting into Outlook, your CRM, or WhatsApp.
- Transfer calls: You can now transfer calls to a contact.
- On hold notifications: When a call is put 'on hold', the notification will only be sent to the user it’s assigned to. If no one is assigned, the notification will still go to everyone.
- International calling: We now remember the '+' sign when you paste a phone number into the dialpad. This makes international calling easier!
- Notification preferences: Set your notification preferences for the app! Choose if you want notifications, emails, or nothing at all for, for example, voicemail messages.
- Improved call history: We've made more space in the call history for better readability. Now it feels less cramped and is easier to read, making it more organised!
- Sorted phone numbers: Rinkel phone numbers are now sorted by status, with active numbers at the top.
- Bug fixes: And of course, we've fixed some bugs!
Thanks to everyone who took the time to report their issues and feedback! Do you have suggestions or feedback for the next app update? Let us know via by adding your feedback here.
The Rinkel Revolution: The New Rinkel App!
On 5 June, we launch the new Rinkel app, designed to offer a smoother, more intuitive, and efficient experience. With the new Rinkel app, you can set your business hours directly from the app, easily review AI Insights summaries, and enjoy optimised navigation. The app maintains the usability you know, with an improved interface. Invite your colleagues to join your Rinkel account and switch between light and dark modes to customise your experience.
Note that your session will log out automatically due to system updates, so you will need to log in again. The update rollout will start on 5 June and may take up to a week to be available to all users.
Discover everything the new Rinkel app has to offer and enhance your business management with these new features.
On Labour Day, we're launching a new feature: the Rinkel API! It's an extension of the existing Webhooks feature, giving you the flexibility and freedom to work with Rinkel within the systems you use daily. The possibilities are endless! Enhance your business's efficiency by automating administrative tasks and streamlining processes. This leaves you with more time to focus on other important matters.
The API is currently in BETA. Click here for more information.
We've made a change to our plans: all yearly plans are now also billed on a monthly basis. You no longer have to pay the full price upfront, but get to keep the discounted price.
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