We know you’ve been waiting for this one… and it’s finally here! You can now plan your holidays and time off in the
Rinkel app and My Rinkel on desktop
with the new
Exceptions
feature in Business Hours! 🎉
  • That Christmas break? ✔️
  • That trip to Málaga? ✔️
  • That spontaneous long weekend in Italy? ✔️
From now on, you can schedule specific days or periods when your phone number is completely unavailable, and choose exactly what should happen when you're out of office.
👋 No more:
  • Manually changing your hours the day before
  • Forgetting to change them back when you return
  • Panicked Sunday-night logins
Just set your exception, sit back, and enjoy your time off. 🍹
Available on both the Rinkel app and desktop — but heads up: it may take a little while for the update to appear on your app store.
💡 What’s new (besides sipping your Aperol Spritz in peace)?
🕐 Exceptions in Business Hours
Pick any day or period to override your regular business hours with a custom schedule. Decide how incoming calls should be handled (voicemail? forwarded?). Done in seconds.
📞 Essential users: check your call minutes
Using the Essential plan? You’ll now see how many belminuten you've used this billing cycle, and what they’ve cost.
🔔 Voicemail emails (again!)
Remember that handy feature from the old portal? You could set extra email addresses to receive voicemail notifications. Well… we kinda forgot it in the new version 😬. Thanks to your feedback, it’s back!
🐞 Bug fixes
We cleaned up a few behind-the-scenes bugs to keep things running smoothly.
🎉 Ready to give it a go?
Head over to our Rinkel app or go to My Rinkel on desktop and set up your first exception. Go ahead, book that getaway, and let Rinkel do the rest.