You know we’re always working behind the scenes to make Rinkel even better. And this Summer? No exception. In between sunscreen and sangria, we got a lot done. Here’s what’s new:
📣 Upload your own announcement message
Want to hear “This is a call for Sales” or “This is a call for Colleague A” instead of the default “This is a call from your Rinkel number”?
Now you can! Upload your own audio and personalise how calls are announced. Ideal if you manage multiple numbers.
Set it up in a few steps:
- Open the Rinkel app or log into My Rinkel
- Go to: Number settings → Caller ID / Incoming call options
- Choose: Phone number of the caller
- Record or upload your audio (or order a professional voice-over 🎧)
- That’s it! 🎙️
(To get access to this feature in the app, make sure you're on version 3.9.0 or higher!)
🔌 More webhook data for developers
You now get even more data in your webhooks, without needing to change your setup.
What’s new:
- userIdnow included inoutgoingCallandcallStart(for both incoming & outgoing)
- callRecordingUrlavailable incallEndso you can grab your recordings directly (API key required)
Want the full overview? Our developer docs are already up to date. 💅
🌍 Even more Spanish prefixes
Hola Córdoba, Girona, and Murcia! We’ve added support for even more Spanish regions:
Murcia, Córdoba, Tarragona, Girona, Salamanca, Valladolid, Granada, and Zaragoza. ¡Vamos!
🧼 Other small-but-mighty updates
- Improved contact import: rows with errors are skipped and you’ll get a clear list of what didn’t upload
- You can now select “Remember me” when logging into My Rinkel on web
AND... We’re putting the finishing touches on one of our most exciting features yet. Stay tuned, you won’t want to miss this one. 👀