Newimprovedfixed
A fresh checkout, AI voice-overs, and a stack of improvements
✨ New
A brand-new way to get started
. We’ve completely rebuilt the Rinkel sign-up experience from the ground up: clearer plans and pricing, easier number selection, and a smoother flow on every device. Getting started with Rinkel has never been simpler.AI voice-overs are here
. Type your script, hear a free watermarked preview, and pay only for the files you keep. Your callers hear a clean, professional recording. Available in Dutch, English (UK), Spanish, Swedish, French, German, Polish, Flemish & Irish English. Created straight from your recordings page or directly from any feature. Only available through My Rinkel on desktop.A guided setup for AI Insights
. A step-by-step wizard walks you through your call-summary preferences, saves your progress as you go, and lets you preview with one of your own calls, or an example call if you don’t have any transcribed yet. It's never been easier to set up, or adjust your AI summaries!🔧 Improved
- Cleaner feature settings. Switch Queue, Business Hours, Call Recording, and other features off and everything beneath it greys out and locks. Safe in the background, restored the moment you switch it back on. Easy.
- See the cost before you invite someone. Adding a team member now shows exactly how much your subscription goes up, before you confirm. (Mobile)
- Jump straight to a colleague’s schedule. Admins can click a colleague in the users overview and go directly to editing their schedule.
- The caller’s number, right there. During a call you now see the caller’s number on its own line below their name, with a quick “add to contacts” link if they’re not saved yet.
- Smarter number parking. Park a number that already has a cancellation date and parking starts the day after that date — your number keeps working until it was due to stop, and you’re not charged early.
- Clearer business hours. Time fields now read “Opens at” and “Closes at” instead of “From” and “To.” (Mobile)
- Faster voicemail. Tap a voicemail to go straight to the player. (Mobile)
- Know what a call's about before you pick up. When a caller chooses an option in your call menu, your notification now shows which one, so you can tailor your answer immediately for what they need.
- Compare plans more easily. We’ve reworked the subscription page in My Rinkel so you can see what each plan offers at a glance, making it clearer which one’s the right fit as your needs change.
- Reactivate and pick up where you left off. Reactivating your account? Any numbers you’d parked can be unparked right away, so you’re back up and running without the wait.
- Synchronising contacts via the API- You can now manage contacts directly through the public API. Check the full API documentation via https://developers.rinkel.com/docs/api/rinkel-api
🌍 Market-specific
- Sweden: Sign up faster — verify your identity with BankID during checkout, no manual details needed.
- Ireland: Rinkel is now available in the mobile app, and Essential-plan customers can see their usage overview in the web app.
- Denmark & Poland: You can now port your existing number to Rinkel.
🐛 And the usual
Plenty of fixes and stability work under the hood — including correct local pricing for extra numbers in Sweden, the UK and Poland, no more double-charging when AI Insights is already part of your plan, long-cancelled accounts that can be reactivated again, and smoother bulk call deletion.